Returns Policy

Every product is satisfaction guaranteed and may be returned within 30 days of delivery date as long as it is in brand new condition (including but not limited to scratches or dents) and it also must be returned in the original box with the user manual and charger. The customer is responsible for shipping the products back. All returns require an authorisation number. Please email us to initiate your return at echelon@globalshopdirect.com.au